This document, addressed to an unlimited number of individuals referred to hereinafter as "User," constitutes an official, public offer from the individual entrepreneur SHIRYAEV A. S., hereinafter referred to as the "Administration," to conclude a user agreement on the terms set forth below.

1. Terms of use of the site

1.1 This User Agreement (hereinafter referred to as the Agreement) is an offer of terms and conditions for the use of the website http://razgar.travel (hereinafter referred to as the Site), represented by the Site Administration and an individual (hereinafter referred to as the User), and regulates the conditions of provision of information by the User for posting on the Site.
1.2 The User of the Site is any physical person who has ever accessed the Site, who has reached the age of acceptance of this Agreement.
1.3 The User is obliged to fully familiarize with this Agreement before ordering and paying for any services on the Site. Ordering services by the User on the Site means full and unconditional acceptance of this Agreement by the User. In case of disagreement with the terms of the Agreement, the use of the Site by the User shall be immediately terminated.
1.4 This Agreement may be changed and/or amended by the Website Administration unilaterally without any special notice. These Rules are an open and publicly available document.


2.  Procedure for Using the Website

2.1. The website http://razgar.travel/ (hereinafter referred to as the Website) is an informational resource for booking tourist, educational, and other services.
2.2. The Website provides its Users, in the manner determined by the portal Administration, with the opportunity to select and pay for products, ask questions and receive answers about travels, and obtain other information related to the Website's theme.
2.3. The Website shall not be liable for any actions of Users that violate the intellectual property rights of other Users or third parties, as well as for any other violation of Ukrainian legislation. The User who posts information infringing the rights of third parties or other Users shall bear full responsibility for such actions.
2.4. The Website Administration allows the User to view and download information from the Website solely for personal non-commercial use. It is prohibited to modify the materials of the Website, distribute them for public or commercial purposes. Any use of information on other websites or computer networks is prohibited.
2.5. When registering on the website and placing orders, the User agrees to provide accurate and truthful information about themselves and their contact details.
2.6. During the registration process on the website, the User receives a login and password, for which they are responsible for security.
2.7. The User may contact the Administration with questions, claims, suggestions for improvement, or any other information. In doing so, the User is responsible for ensuring that the communication is not illegal, threatening, does not violate copyright, does not discriminate against individuals on any grounds, and does not contain insults or otherwise violate the current legislation of Ukraine.


3.  User's Personal Information

3.1. The website administration respects and responsibly treats the confidential information of any person who becomes a visitor of this Website. By accepting this Agreement, the User agrees to the collection and use of certain information about the User in accordance with the provisions of the Law of Ukraine "On Personal Data Protection" and the website administration's policy on personal data protection. In addition, the User agrees that the website administration may collect, use, transmit, process, and maintain information related to the User for the purpose of providing the corresponding services.
3.2. The website administration undertakes to collect only the personal information that the User voluntarily provides when the information is needed to provide (improve) services to the User.
3.3. The website administration collects both basic personal data, such as name, surname, patronymic, address, and email address, as well as secondary (technical) data – cookies, information about connections, and system information.
3.4. The User agrees that the confidentiality of data transmitted over the Internet is not guaranteed if access to this data is obtained by third parties outside the technical means of communication controlled by the website administration. The website administration is not responsible for any damage caused by such access.
3.5. The website administration may use any information collected through the Website to improve the content of the website, its enhancement, providing information to the User (upon request), for marketing or research purposes, as well as for other purposes not contrary to the provisions of the current legislation of Ukraine.
3.6. The User agrees that they have obtained consent for the processing of personal data provided information about third parties.
3.7. The administration does not have access to the payment details of the User's bank cards during the implementation of service payment relations and is not responsible for actions outside the Website.


4.  Disclaimer of Website Administration

4.1. The website administration is not responsible for any errors, typos, and inaccuracies that may be found in the materials contained on this Website. The website administration makes every effort to ensure the accuracy and reliability of the information presented on the Website. All information and materials are provided "as is," without any warranties, both express and implied.
4.2. The information on the Website is constantly updated and may become outdated at any time. The website administration is not responsible for obtaining outdated information from the Website, as well as for the User's inability to obtain updates to the information stored on the Website.
4.3. The website administration is not responsible for the statements and opinions of website visitors left as comments or reviews. The opinion of the website administration may not coincide with the opinion and position of the authors of reviews and comments. At the same time, the website administration takes all possible measures to prevent the publication of messages that violate the current legislation or moral norms.
4.4. The website administration is not responsible for any unlawful actions of the User regarding third parties, or third parties regarding the User.
4.5. The website administration is not responsible for the statements made or published by the User on the Website.
4.6. The website administration is not responsible for the User's loss of access to their account on the Website.
4.7. The website administration is not responsible for the incomplete, inaccurate, incorrect indication by the User of their data when creating a User account.
4.8. In case of problems using the Website, disagreement with specific sections of the User Agreement, or receipt by the User of inaccurate information from third parties, or offensive information, any other unacceptable information, please contact the Website Administration so that the website administration can analyze and eliminate the corresponding defects, limit and prevent the flow of unwanted information to the Website, and, if necessary, restrict or terminate the obligations to provide its services to any User who intentionally violates the provisions of the Agreement and the functioning of the Website.
4.9. For the purposes outlined above, the website administration reserves the right to delete information posted on the Website and take technical and legal measures to terminate access to the Website for Users who, according to the conclusion of the website administration, create problems in using the Website by other Users, or Users who violate the requirements of the Agreement.
4.10. The administration has the right to refuse to order services by the User without explanation, including the user account that was previously deleted for violating the terms of this agreement.
4.11. The administration has the right to use information posted by Users on the Website to illustrate other materials of the Website, as well as to modify and process them for this purpose. By posting information on the Website, the User unequivocally and explicitly confirms that they agree to this condition. In this case, the administration is obliged to place a hyperlink to the account of the User who posted the material.
4.12. The administration has the right to place links on any pages of the Website to materials created or posted by Users on the Website.
4.13. The administration has the right to inform Users about the services provided by third parties, including by sending emails, placing banners, links, and in any other way on the Website.
4.14. The Website Administration does not check all materials posted by Users before publication due to the lack of technical capabilities, but reserves the right to check individual materials.
4.15. The User understands that the Administration has no authority to influence the performance by Tour Operators of their obligations regarding the acceptance and/or performance of the Order, as well as obligations arising after booking services. The User understands that the Administration is not responsible for any changes made by Tour Operators to the composition of tour products (flight times, hotels).


5.  Liability

5.1. Any losses that the User may incur as a result of intentional or negligent violation of any provision of this Agreement, as well as due to unauthorized access to another User's communications, shall not be reimbursed by the Website Administration.
5.2. The User acknowledges that all materials and services of the Website, or any part thereof, may be accompanied by advertisements. The User agrees that the Website Administration shall not be liable and shall have no obligations in connection with such advertising.
5.3. The Website Administration shall not be liable for:
5.3.1. Delays or failures in the process of conducting operations arising from force majeure circumstances, as well as any malfunctions in telecommunications, computer, electrical, and other related systems.
5.3.2. The proper functioning of the Website in case the User does not have the necessary technical means for its use, and also does not have any obligations to provide users with such means.


6.  Violation of the Terms of the User Agreement

6.1. The Website Administration has the right to disclose any information collected about the User of this Website if disclosure is necessary in connection with an investigation or complaint regarding the unlawful use of the Website or to identify (identify) the User who may violate or interfere with the rights of the Website Administration or the rights of other Users of the Website.
6.2. The Website Administration has the right to disclose any information about the User that it deems necessary to comply with the provisions of applicable law or court decisions, ensure compliance with the terms of this Agreement, protect the rights or safety of the organization name, Users.
6.3. The Website Administration has the right to disclose information about the User if Ukrainian legislation requires or permits such disclosure.
6.4. The Website Administration may, without prior notice to the User, terminate and/or block access to the Website if the User has violated this Agreement or the terms of use of the Website contained in other documents, as well as in case of termination of the Website's operation or due to technical malfunction or problem.
6.5. The Website Administration shall not be liable to the User or third parties for the termination of access to the Website in case of violation by the User of any provision of this Agreement or any other document containing the terms of use of the Website.


7.  Dispute Resolution

7.1. In the event of any disagreements or disputes between the Parties to this Agreement, a mandatory condition before resorting to court is the submission of a claim (a written proposal for voluntary settlement of the dispute).
7.2. The recipient of the claim shall, within 30 calendar days from the date of its receipt, notify the claimant in writing of the results of the complaint review.
7.3. If it is not possible to resolve the dispute amicably, either Party has the right to apply to the court to protect their rights provided by the current legislation of Ukraine.


8.  Procedure for the Implementation of the Agreement

8.1. This Agreement is a contract. The Website Administration reserves the right to amend this Agreement or introduce a new one. Such changes take effect from the moment of their publication on the Website. The use of the Website materials by the User after the Agreement has been amended automatically implies their acceptance.
8.2. This Agreement comes into force upon the first visit to the Website by the User and is valid between the User and the Company throughout the entire period of the User's use of the Website.
8.3. The Website is an object of intellectual property rights of the Website Administration. All exclusive property copyrights to the Website belong to the Website Administration. The use of the Website by Users is possible strictly within the framework of the Agreement and the legislation of Ukraine on intellectual property rights.
8.4. All trademarks and names referenced in the materials of this Website are the property of their respective owners.
8.5. The User agrees not to reproduce, duplicate, or copy any parts of the Website, except in cases where such permission is granted to the User by the Website Administration.
8.6. This Agreement is governed by and construed in accordance with the laws of Ukraine. Matters not regulated by the Agreement shall be resolved in accordance with the legislation of Ukraine.


9.  Force Majeure

9.1. The Parties shall be released from liability for partial or complete non-performance of obligations under this Agreement if such non-performance resulted from force majeure circumstances arising after the conclusion of the Agreement as a result of extraordinary events that the Parties could not foresee or prevent by reasonable measures.
9.2. Force majeure circumstances include events beyond the control of the Parties and for the occurrence of which they are not responsible: earthquakes, floods, fires, strikes, violent or military actions of any kind, decisions of state authorities preventing the performance of this Agreement.
9.3. The Party referring to force majeure circumstances shall inform the other Party in writing within five (5) days of the occurrence of such circumstances.
9.4. If the failure to fulfill obligations arising from this Agreement is caused by force majeure circumstances and lasts for more than two (2) consecutive months, and there is no possibility to declare the date of termination of the circumstances within the specified period, then each Party has the right to terminate this Agreement unilaterally, notifying the other Party thereof no less than fifteen (15) days before exercising this right.


10.  Other Terms

10.1. The Parties to this Agreement acknowledge the legal force of the texts of messages sent by the Parties to the email addresses specified by them in the contract; such messages are equated to messages executed in simple written form, sent to the mailing addresses of the Parties. In case of any disagreements regarding the facts of sending, receiving messages, the timing of their sending, and content, the Parties agreed to consider the evidence of the archive service of the Administration as reliable and final for resolving disagreements between the Parties. The exception to this rule is the exchange of claims, for which simple written form is mandatory and in other cases directly provided for by the Agreement. The communication channels within the terms of this Agreement are email with the contact details of the recipient specified in this Agreement and the user's personal account. In case of changes to the contact details at the initiative of the User, the email address that was notified to the Administration will be considered as contact. The Parties take full responsibility for the actions of persons having access to communication channels. Actions performed under the User's login and password are considered the actions of the User.
10.2. This contract-offer is drawn up, will be executed, and interpreted in accordance with the legislation of Ukraine.
10.3. The section headings of this agreement are used for convenience and reference purposes only and do not affect the structure or interpretation of its terms.
10.4. If any part, term, or provision of this Agreement is found to be unlawful or unenforceable, it shall not affect the validity or enforceability of any other part of the provisions of this Agreement, which shall remain in full force and effect.
10.5. The Administration may amend this offer contract at any time without the User's consent.
10.6. New terms of the contract-offer come into force from the moment of their publication on this page. The User confirms that they have read all the points of this Agreement and unconditionally accept them.